Stellure Privacy Policy
Stellure Limited t/a Stellure and all its subcontractors ("Stellure") has created this privacy statement in order to demonstrate our firm commitment to the privacy of your information. This statement details our current information gathering and sharing practices for the Stellure range of products (the "Software") and http://www.stellure.com/ (the "Web site").
Information Collection and Use
Stellure is the sole owner of the information collected on the Web site and through the Software. Stellure collects information from our users in several places and these methods are described below. We will not sell, share, or rent this information to any other parties except as disclosed in this statement.
Software Information
Stellure Account: To create a Stellure account, we may require some or all of the following information: name, email, addresses, phone numbers, and any other relevant identifying information. This information will not be sold, shared or rented to other parties except to our payment processers, Worldpay PLC and/or PayPal Inc where necessary for completion of user-initiated payment requests.
Web Site Information
IP Addresses
Stellure will, on occasion, collect visitors' IP addresses to help diagnose problems with servers, to administer the
Web site, to analyse page trends, track the internal movement of web visitors, monitor referrals, and gather broad
demographic information for aggregate use. Stellure will not track user's movements or browsing habits beyond the
confines of the stellure.com domain.
Information collected from forms
The Web site uses forms for visitors to request information, products, and services. Depending on the service, product,
or information that visitors request, visitors' contact information such as email addresses or telephone numbers may be
collected. Visitors' contact information is also used to get in touch with them when necessary. Visitors may opt out of
receiving newsletters. Financial information that is collected is used to bill the user for products and services.
Cookies
The Web site may create a cookie on a user's first visit to the site. This is used to simplify the welcome process by
limiting the information available to first-time users. This 'first visit' cookie stores no information about the user
besides the fact that they have visited the site once before. Users may also select to be automatically logged back into
their account. The Web site does not use any other permanent cookies. Session (temporary) cookies may be used from
time-to-time to enhance navigation within the Web site. These cookies are destroyed when the user closes their web browser.
Contests
Stellure may run contests on the Web site which may require visitors to provide contact information (e.g. email addresses)
for entry purposes. Visitors' contact information is used to contact the visitor when necessary and only for contest-related
correspondence. This information will not be sold, shared or rented to other parties.
Newsletters
Users may subscribe to our newsletter by providing contact information such as name and email address. Users who no longer
wish to receive our newsletter may opt-out of receiving these communications by clicking on a link found at the bottom of newsletter
emails.
Links to other sites
The Web site may contain links to other sites. Stellure is not responsible for the privacy practices or the content of such
Web sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every web s
ite that collects personally identifiable information.
General Privacy Information
Email Addresses
Stellure Limited is committed to the reduction and elimination in unsolicited commercial email and spam. As a company that
legitimately uses email addresses and as a responsible Internet citizen we wish to reiterate the following assurance: Under
no circumstances will any email address collected by the Stellure software, web site or customer support department be sold,
rented or provided to any other company in violation of this privacy policy.
Survey Information
Stellure may, through the Software or the Web site, request demographic or survey information from users (e.g. age, internet
usage, or income level). Users may choose whether or not they wish to complete these surveys and any information obtained in
this manner will not be attributed to the user in any way, except where expressly authorised by the user.
Third-party offers
Users may be able to elect to receive special offers from third parties. Stellure will not send any third party offers to users
who do not wish to receive them. All offers of this kind will be managed by Stellure. At no time will Stellure ever make personally
identifiable user information available to third parties.
Privacy of customer data
In order to process the purchases of licenses for our software, certain information is necessarily collected by Stellure. We
retain records of licensed users of our software, and these records may contain any or all of the following information: names,
addresses, phone numbers, email addresses, or other relative identifying information. We do not sell or share this information
with other parties except to our payment processer, Worldpay PLC where necessary for
completion of user-initiated payment requests.
We collect credit card information only when required for transactional purposes and we will not store credit card information for longer than is required to process the relevant transaction.
If a customer places a request for customer service, the information that may be collected is: email address, name, phone number, correspondence records, and technical information such as system hardware, operating system, and the version of the Software being used. This information is voluntarily given by the customer, and is used by Stellure only for the purpose of assisting the customer with their concerns. This information is not used for any other purpose. Information collected by our customer service department will not be sold, shared or rented to other parties.
Passwords
Under no circumstances will any staff member of Stellure ask you for your Stellure account password. Do not disclose this to
any other person, for any reason.
Security
Stellure will take all reasonable steps to protect the security of your personal information within the confines of the Web
site, and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access,
alteration, or destruction. We carefully protect your data from disclosure, with exception only in matters where designated
by law or court order.
Notification of Changes
If we ever change our privacy policy, we will post notification of such changes on our Web site, in order that our users are
always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any
point we decide to use personally identifiable information in a manner different from that stated at the time it was collected,
we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different
manner. We will use information in accordance with the privacy policy under which the information was collected.
If Stellure is ever sold, in whole or in part, to another organization, such a sale will only proceed on the condition that this privacy policy is adopted by the new owner.
It is our sincere intention to protect your personal information in the same manner as we would want our own personal information protected.
Contact Information
If you have any questions or suggestions regarding our privacy policy, please contact us at:
Stellure Privacy Policy
PO Box 13 945
Christchurch
New Zealand
Telephone: +64 6 306 9039
Email: privacy@stellure.com